Cloud9Communications - Email to Fax system


Frequently Asked Questions
	How do I sign up for? Follow this link, Registration What will I pay for this service? The Fax2Email service is free, you only pay for the faxes you send, Email2Fax service. To register for Email2Fax please complete Part A & B on the registration form. Do I have to register for both Fax2Email & Email2Fax service? No, you can choose to register for Fax2Email only, or Fax2email & Email2Fax. Once I have registered, how long until I can receive faxes on my 0867 number? Within 2 working days of receipt of your application. The faxes I receive are typically 10 - 12 pages long. How large will the file be? 10 full pages = 600kb (60Kb per page) What format will I receive the fax attachment in? The fax attachment will be in a TIFF bitmap image format. If I register, am I bound by any type of contract? No, their are no contracts involved whatsoever. Will I require special software to view my faxes? No, all Windows based operating systems have a standard tiff image viewer. Click on this link for more information. How do I test Fax2Email before registering? Click here for a demo. Does my computer have to be turned on to receive faxes? No, as with standard emails, your incoming faxes are stored on your Internet Service Providers server until you have downloaded your email. Is there a limit to the amount of faxes I can receive? An unlimited number of faxes can be received on any of your 0867 Fax2Email numbers at no extra cost. If two people send me a fax at the same time, will one of them get a busy signal? No, you can receive up to 300 faxes simultaneously on a single 0867 Fax2Email fax number. How do I forward a received fax to one or more people? You would forward the fax attachment as with any other email. Can I send documents from my email? Yes, once you have your Email2Fax you can send, a computer generated document, scanned documents and images as an attachment from your email account to a recipients fax machine. How much do I pay when using Email2Fax? For Email2Fax rates right click on the links below and select"Save Target As..." from the drop down menu.. All Fax2Email Information Email2Fax rates only NOTE: documents are in PDF format, to view and print, download a free copy of Adobe Acrobat Reader here. Will my email address/addresses be given or sold to a third party. No, under no circumstances will any of our clients email addresses or details be made available to a third party.